Privacy Policy

1. Who we are

The controller is Beta Çeviri ve Dil Hizmetleri ("Beta Çeviri", "we"), Ambrosia Plaza, Ufuk Üniversitesi Cad. No:18/11, Kızılırmak, 06530 Çankaya / Ankara, Türkiye. Phone: +90 312 284 86 36 · Email: [email protected]

We are based in Türkiye and process data under Turkish Law No. 6698 (KVKK). Where you are in the European Economic Area or the UK and we offer you our services, the GDPR / UK GDPR also applies.

2. Data we process

• Identity and contact: name, phone, email, delivery address.
• Document content: the information in documents you send for translation, notarisation, apostille or legalisation.
• Special categories: only as far as they appear in your document, e.g. health data in a medical report or criminal-record data in a police certificate.
• Orders and invoices.
• Website use: Google Analytics data only if you consent; technical security logs kept by our hosting provider (Cloudflare), such as IP address and browser type.

3. Purposes and legal bases

• Quoting, carrying out and delivering your order — performance of a contract or steps at your request (GDPR Art. 6(1)(b)).
• Invoicing and statutory records — legal obligation (Art. 6(1)(c)).
• Translating health or criminal-record data in your document — your explicit consent (Art. 9(2)(a)) or, where the document is needed for a legal claim, Art. 9(2)(f).
• Website analytics (Google Analytics) — your consent (Art. 6(1)(a)); it is not loaded without consent.
• Protecting the website against attacks — legitimate interests (Art. 6(1)(f)).

4. Recipients and international transfers

• Authorities your order requires: Turkish notaries, governorships, courts' justice commissions, the Ministry of Foreign Affairs, and the embassy or consulate of the destination country.
• Courier companies, for delivery.
• Service providers: WhatsApp (Meta), email (Google), hosting and security (Cloudflare) and, with consent, Google Analytics. Their servers may be outside Türkiye and the EEA.

Our office is in Türkiye. When you send us documents from the EEA or the UK, the transfer to Türkiye is necessary to perform the service you request (GDPR Art. 49(1)(b)). If you prefer not to use WhatsApp or email, you can send documents by courier.

5. Retention

• Invoices and accounting records: for the periods required by Turkish tax and commercial law.
• Document copies and correspondence: for as long as needed to complete the order and handle correction requests, then deleted. Original paper documents are returned to you.
• Google Analytics data: per the Google Analytics retention setting (maximum 14 months).

6. Cookies

Non-essential cookies are used only with your consent. You can change your choice at any time via Cookie settings at the bottom of every page.

• beta-cerez-tercihi (local storage, essential): remembers your cookie choice.
• beta_attribution_source (session storage): the link you arrived from; deleted when the tab closes and leaves your device only if you consented to analytics.
• _ga, _ga_* (Google Analytics, analytics): up to 2 years; only with consent.
• Cloudflare security cookies (essential): bot and attack protection; short-lived.

YouTube videos and Google Maps are not loaded when a page opens; you connect to them only when you press play or click the map link.

7. Your rights

Under the GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw consent at any time without affecting earlier processing. Under KVKK Article 11 you also have the right to learn whether your data is processed, to whom it was transferred, and to claim compensation for unlawful processing.

Write to [email protected] or to our postal address. We answer within 30 days, free of charge. You may also lodge a complaint with the data protection authority in your country of residence or with the Turkish Personal Data Protection Authority (KVKK).

8. Changes

We update this notice when needed; the current version and its date are always on this page.